Hear from Susan’s former clients during her time at mStoner
As the head of client solutions at mStoner, Susan took the lead in helping develop a web strategy and governance plan for a new Mills website. Throughout the process of working with Susan, I found her to be a great listener, a strong believer in our organization and our brand, and an amazing partner. She always put our needs first while never sacrificing the quality of the strategic or creative thinking. She also became passionate about what we do at Mills which translated into some amazing work for us. Susan also always faced challenges with a positive, productive, and pragmatic approach that demonstrated her vast experience and a laser focus on getting the job done. I look forward to the opportunity to work with Susan in the future!
Judy Silva, associate vice president for marketing
Two words I associate with my experience working with Susan would be “outright confidence.” I’ve had the pleasure of knowing her for a number of years, during which I was challenged with the task of completely reimagining the Johnson & Wales University website. The details are deep and immensely complex, navigating a path to achieve an extremely aggressive deadline; Susan fronted her mStoner team and led the way. Providing a wealth of knowledge in all aspects of the process I was most appreciative of Susan’s ability to communicate convincingly to our project stakeholders. Whether running focus groups on our regional campuses or providing a sounding board for critical decisions, her professionalism and broad skill set proved to be a trusted and reliable resource. The chocolate she sometimes brought to meetings was a nice touch too.
I offer my heartfelt recommendation for Susan; confident she would be a true asset for any organization.
Cameron Watson, former director of digital communications
Johnson & Wales University
I had the pleasure of working with Susan Evans on the complete rebuild of Fordham University’s website and web communications, for which we engaged mStoner, Inc. Susan was more than our project lead and director, she was a mentor, advisor, and the reason we continued our engagement with the company over several phases of assessment and build. Here wisdom, clarity, positive attitude, and deep experience in higher education governance and communications, all fueled and guided the project, helping to rally senior administration and stakeholders, and bolstering confidence and drive for my staff over the course of several years. Susan was clearly invested in Fordham’s success—not just the success of the project, but of the institution and its members. Susan’s knowledge of industry standards, UX/IA, and higher education, as well as her ability to manage a team of professionals, is commendable. I highly recommend Susan, and look forward to engaging with her again sometime in the future.
James Kempster, executive director of communications
(formerly senior director of marketing and communications at Fordham University)
Susan Evans has an excellent understanding of strategic communications and marketing. Susan was a true partner in the redesign of Tulane.edu, guiding the mStoner team to develop a comprehensive strategy that surpassed my expectations and resulted in a beautiful new website. Her counsel and project management skills were invaluable throughout the redesign process, and she continues to be a trusted advisor. Susan truly cares about the success of her clients and that comes across in everything she does.
Rachel Hoormann, executive director of university web communications
“Steeped in experience” is the phrase that comes to mind when I think about working with Susan Evans. I benefitted from spending eight months collaborating with Susan during an extensive website and digital strategy relaunch at the University of North Carolina School of the Arts. I was particularly impressed with Susan’s ability to sort the confusion of our environment and recommend direct and successful strategies for communicating our vision clearly and effectively.
Claire Machamer, chief technology officer
University of North Carolina School of the Arts
While at the University of Arkansas and later at the University of Wisconsin System I contracted with Susan to guide us through the redevelopment of our institutional web properties. I liked her approach; she incorporated primary and secondary research, best practices, and our unique needs to produce recommendations that we embraced enthusiastically. Susan’s understanding of digital media and practices is exceptionally strong; I highly recommend her.
John Diamond, president and executive director
University of Maine Alumni Association