Picture this: Six people working on six different campuses are seated around a round table having lunch at a higher ed conference. Before the salad course ends, they’ve figured out how much they have in common. All are facing similar challenges — and more relevant to this blog post — all regularly experience the same … Continue reading OH in Higher Ed Circles: 6 things that drive us mad!
It's 2014. If you have the chance to expand your team, what skill sets should you add? I address this question in Ready to Roll, a feature I wrote for CASE CURRENTS. In case you missed them, part one and part two also appeared on this blog. Expanding the team What one or two positions should you add, … Continue reading Ready to Roll: Expanding your team.
I spend a lot of time with people who care about college and university websites. We talk on the phone, on Google Hangouts, or on campus during visits. I talk with people representing what happens in a day in the life of a university — the admissions dean, a web programmer, a professor, a fundraiser, … Continue reading What do you need when a web redesign is on the table?
College. Intro psych class. Maslow's hierarchy of needs. Who remembers that? In Maslow's hierarchy, often depicted as a pyramid, physiological needs are those required for survival. When physiological needs aren't met, the human body will fail. Physiological needs are the most important; they are the bottom of the pyramid. Every day, I talk with clients … Continue reading The basic needs at the bottom of the (website) pyramid.
Mentor is a real person, not a buzzword. Coach is a slam-dunk metaphor for manager. Managing people means you are responsible for helping them along. You know people don't come out of a box as exceptional performers, don't you? Yes, I know that individual (and team) performance is influenced by the knowledge, skills and abilities … Continue reading You know people don’t come out of a box that way, right?
Spoiler Alert: I'm not mincing words on this one. Steel yourself for stronger bolder language than usual from me and enjoy the post. Today is National Boss's Day. Despite its Hallmark holiday status since 1979, I wouldn't say that National Boss's Day is part of popular culture. Instead, complaining about a boss, movies about hating your boss, … Continue reading In the category of not as easy as it looks: Being Boss.
Hey, you supervisors and managers out there: Tell me, do any of these situations strike a chord with you? He always leaves work at 4:30PM but his car is rarely in the parking lot when I pull in at 8:00AM. She's making a lot of mistakes and doesn't seem aware of it. And, several project … Continue reading You’ve got that nagging feeling.
The first time I officially supervised another person was 26 years ago. (It's true I'm the oldest of five children and hours of "babysitting" my siblings was a fine training ground for management.) Yep, I've had plenty of time to develop my own philosophy about performance management. And, I've experimented extensively with how to offer … Continue reading On a scale of 1 – 10, how are we doing? Seriously.
The first time I officially supervised another person was 26 years ago. (It's true I'm the oldest of five children and hours of "babysitting" my siblings was a fine training ground for management.) Over the years, I've developed my own philosophy and pet peeves about performance management. I was planning to be a high school … Continue reading Do you supervise people? Here are some strong opinions about performance reviews.
Much has been written about the millennials - how they work, what motivates them, and how to manage them. I have some on-the-job experience with this demographic because more than a third of the the people I've supervised in the past five years fall into this age group. Years working on a college campus was … Continue reading Watch out for 20-somethings on the job.